Customer Service

Shipping Policies

Your Peepsnake will ship out in two business days, unless stated otherwise. FREE SHIPPING for orders $50 and over- USPS First Class Mail to the United States. If needing a faster delivery, you will choose your shipping speed at SHOP check out. Check in with your Peepsnake account so you can anticipate your package delivery. We will send you an email with tracking number when shipped. If you have not received your package in the 5 day window, please email us here so we can track it down for you.

NOTE: We are not shipping internationally at this time.

European customers: Please shop at to buy your Peepsnake.


We want you to love your Peepsnake! If you have any questions, most are answered under FAQ. If you can not find an answer to any dissatisfaction, please email us here so we can help solve any issues. We do accept returns of items in new condition, received within 30 days of purchase, for a full refund of the purchase price.

Please ship return item to:

Susan Bee Goods, LLC 
PO Box 451372
Atlanta, Georgia  31145

Tax Charges

A 7% Sales Tax will incur on orders being shipped to a Georgia address only.

Website Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Peepsnake’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term ‘Peepsnake’ or ‘us’ or ‘we’ refers to the owner of the brand, whose parent company is Susan Bee Goods, LLC, registered office at PO Box 451372, Atlanta, Georgia 31145.  The term ‘you’ refers to the user or viewer of our website. The use of this website and products are subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use only by us.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.
  • Peepsnake scarves are intended for people over 14 years of age. Susan Bee Goods, LLC is released from any responsibility if product is used in a way it was not intended.